Compassion Research

Pivot:

53% of workers are in the “not engaged” category. 13% of workers are “actively disengaged”. They may be generally satisfied but are not cognitively and emotionally connected to their work and workplace; they will usually show up to work and do the minimum required but will quickly leave their company for a slightly better offer. Employee Engagement on the Rise in the U.S.

67% of employees say they are sometimes, very often or always burned out at work. Employee Burnout, Part 1: The 5 Main Cause

9 of 10 employees are willing to trade a percentage of their lifetime earnings for greater meaning at work. Meaning and Purpose at Work

Across age groups, workers want meaningful work badly enough that they’re willing to pay for it. Meaning and Purpose at Work

Meaningful work has an important positive impact on the well-being of human beings and builds supportive relationships and a sense of community among people. Positive Organizational Scholarship: Foundations of a New Discipline

Employees who place a higher value on meaningful work occupy more senior, skilled positions, and stay longer. Meaning and Purpose at Work

Raises and promotions are more common for employees who have meaningful work. Employees who find their jobs highly meaningful are more likely to have received a raise in the past year, and are also more likely to have received a promotion in the past six months. Meaning and Purpose at Work

Increased levels of commitment, empowerment, satisfaction and a sense of fulfillment result when individuals are pursuing a profound purpose or are engaging in work that is personally important. In Search of Excellence: Lessons from America’s Best Run Companies

Lead:

80% of respondents rated leadership a high priority for their organizations, but only 41% think their organizations are ready to meet their leadership requirements. Global Human Capital Trends (2019)

Compassion is clearly a hugely overlooked skill in leadership training. Taking on greater responsibilities and pressure can rewire our brains and…force us to stop caring about other people as much as we used to. Of over 1,000 surveyed leaders, 91% said compassion is very important for leadership, and 80% would like to enhance their compassion but do not know how. Power Can Corrupt Leaders: Compassion Can Save Them

Compassion positively impacts productivity, employee and customer retention, profitability, and financial performance Awakening Compassion at Work: The Quiet Power that Elevates People and Organizations by Monica C. Worline and Jane E. Dutton, 2017

Compassion supports strategic advantage in innovation, service quality, collaboration, retaining talented people, employee and customer engagement, and adaptability to change. Harvard Business Review: Power Can Corrupt Leaders, Compassion Can Save Them, February 2018

Compassion positively impacts productivity, employee and customer retention, profitability, and financial performance. Awakening Compassion at Work: The Quiet Power That Elevates People and Organizations: 

Compassion supports strategic advantage in innovation, service quality, collaboration, retaining talented people, employee and customer engagement, and adaptability to change. Awakening Compassion at Work: The Quiet Power That Elevates People and Organizations: 

91% of leaders surveyed say compassion is very important for leadership and 80% say they want to enhance their compassion but don’t know-how. Harvard Business Review: Power Can Corrupt Leaders, Compassion Can Save Them, February 2018

The effective leader who experiences chronic power stress 1) Will lose some ability to adapt, learn, and stay healthy. 2) Has difficulty sustaining the mental, emotional, perceptual, and behavioral processes that enabled effectiveness.  Developing Sustainable Leaders Through Coaching and Compassion

While empathy can lead to fatigue, compassion can increase our resilience and improve our approach to stressful situations. Compassion is Better than Empathy: Neuroscience Explains Why

If we’re serious about building great companies and the human-based capabilities of organizations, we need to learn how to understand and react to the whole human. Awakening Compassion at Work: The Quiet Power that Elevates People and Organizations

Positively impacts productivity, employee and customer retention, profitability, and financial performance. Awakening Compassion at Work: The Quiet Power that Elevates People and Organizations

Supports strategic advantage in innovation, service quality, collaboration, retaining talented people, employee and customer engagement, and adaptability to change. Awakening Compassion at Work: The Quiet Power that Elevates People and Organizations

Coach: 

Employees are demanding a shift away from traditional performance management practices and toward “performance development” that is individualized to their natural talents, performance needs and sense of purpose.  Employee Engagement on the Rise in the U.S.

The cost of poor management and lost productivity from employees in the U.S. who are not engaged or actively disengaged to be between $960 billion and $1.2 trillion per year.  Employee Engagement on the Rise in the U.S.

Managers – Only 8% Strongly agree Their performance reviews inspire them to improve. Employee Burnout, Part 1: The 5 Main Cause

Only 26% strongly agree Feedback they receive helps them do their work better. Only 50%Clearly know What is expected of them at work.  Employee Engagement on the Rise in the U.S.

Organizations with a strong coaching culture report higher Engagement: 60% vs. 48% all other and Revenue growth: 63% vs. 45% all other. Building a Coaching Culture for Increased Employee Engagement

Build skills with leaders, managers, individuals to support peer coaching leaders need to have coaching conversations with the managers who report to them. Everyone needs a coach, and for managers to transition from being a boss to being a coach, they need good feedback, development and recognition from their leader. Employee Engagement on the Rise in the U.S

Natural opportunities to provide more frequent feedback occur during regular team interactions. Managers who teach team members to give each other feedback more often improve information sharing and increase clarity of team expectations, improving team performance. Team Reflexivity and Innovation: The Moderating Role of Team Context

Coaching with compassion creates the possibility for care, empathy, and developing others to become components of its culture. Individuals: Expected to exhibit increased creativity, flexibility, and openness to new ideas and possibilities. Organizations: Translate into greater openness to change, enhanced adaptability to market changes or possibilities for customers or clients. Coaching with Compassion: Inspiring Health, Well- Being, and Development in Organizations

Additional Resources:

Companies that practice corporate social responsibility outperform their S&P 500 peers by eight times. The rise of the social enterprise, 2018 Deloitte Global Human Capital Trends

While empathy can lead to fatigue, compassion can increase our resilience and improve our approach to stressful situations. Greater Good Science Center, UC Berkeley, 2019

Meaningful work has an important positive impact on the well-being of human beings and builds supportive relationships and a sense of community among people. Positive Organizational Scholarship: Foundations of a New Discipline

Employees who place a higher value on meaningful work occupy more senior, skilled positions, and stay longer. Meaning and Purpose at Work

Raises and promotions are more common for employees who have meaningful work. Employees who find their jobs highly meaningful are more likely to have received a raise in the past year, and are also more likely to have received a promotion in the past six months. Meaning and Purpose at Work

Increased levels of commitment, empowerment, satisfaction and a sense of fulfillment result when individuals are pursuing a profound purpose or are engaging in work that is personally important. In Search of Excellence: Lessons from America’s Best-Run Companies